SCN Service Level Agreements
Level 1 – Looking for that basic support for a minimal fee?
- Unlimited technical questions
via email.
- 2 – (20 Minute) - Remote
Support Incidents
- 1 – (15 Minute) Phone Support
Call
$39.95 Monthly
$455.43 Annual Subscription (Save 5%)
Level 2 – Need that next tier of support and piece of mind?
- Unlimited technical questions
via email.
- 3 – (30 Minute) - Remote
Support Incidents
- 1 – (30 Minute) Phone Support
Call
$69.95 Monthly
$755.46 Annual Subscription (Save 10%)
Level 3 – Have other things to do than manage your technology?
- Unlimited technical questions
via email.
- 3 – (30 Minute) - Remote
Support Incidents
- 1 – (30 Minute) Phone Support
Call
- 1 – (60 Minute) – Onsite Visit
for monthly maintenance
$119.95 Monthly
$1,223.49 Annual Subscription (Save 15%)
Disclaimer: SCN Technologies LLC is a technical service provider that is not liable for customer's data. All efforts will be made in order to backup, maintain, and support customer's data.